Privacy Policy

Last Updated: January 29, 2025

Introduction

Welcome to Colliseam ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly:

  • Account information (name, email, profile picture)
  • Professional information (job title, company)
  • Contact information
  • Payment information (for subscription plans)
  • Communication preferences

1.2 Third-Party Authentication

When you sign in using:

  • Google OAuth: We receive your email and basic profile information
  • GitHub OAuth: We receive your GitHub username and public profile data You can review and manage these connections in your account settings.

1.3 Project and Collaboration Data

  • Project content and metadata
  • Team member interactions
  • Comments and feedback
  • Shared files and documents
  • Task assignments and updates
  • GitHub repository information (when connected)

1.4 Automatically Collected Information

  • Device information (type, OS, browser)
  • IP address and location data
  • Log data and timestamps
  • Usage patterns and preferences
  • Performance and error data

1.5 Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze platform usage
  • Improve user experience
  • Provide security features

1.6 AI-Generated Content and Processing

We use artificial intelligence services to:

  • Process and analyze user content
  • Generate responses and suggestions
  • Improve platform functionality
  • Provide AI-powered features
  • Analyze usage patterns and trends

Your interactions with our AI features may be:

  • Stored and processed by third-party AI providers
  • Used to train and improve AI models
  • Analyzed for quality improvement
  • Used for analytics and platform enhancement

1.7 Newsletter and Communications

By creating an account, you agree to:

  • Receive our newsletter with updates and announcements
  • Marketing communications about our services
  • Product updates and feature announcements
  • Tips and best practices You can opt-out of these communications at any time through your account settings or using the unsubscribe link in our emails.

2. How We Use Your Information

2.1 Core Platform Functions

  • Account creation and management
  • Project and team collaboration
  • Communication services
  • Feature delivery and optimization
  • Technical support

2.2 Platform Improvement

  • Analyze usage patterns
  • Develop new features
  • Fix bugs and issues
  • Optimize performance
  • Conduct research and analysis

2.3 Communication

  • Service updates and announcements
  • Security alerts
  • Marketing communications (with consent)
  • Support responses
  • Team notifications

2.4 Security and Protection

  • Prevent fraud and abuse
  • Protect user accounts
  • Monitor suspicious activity
  • Enforce platform policies
  • Comply with legal obligations

2.5 AI and Analytics

We use your information for:

  • Training and improving AI models
  • Generating AI-powered responses
  • Analyzing platform usage patterns
  • Improving user experience
  • Developing new features
  • Performance optimization

Your content and interactions may be processed by our AI systems and third-party AI providers. This includes:

  • Chat messages and comments
  • Project descriptions and content
  • User interactions and feedback
  • Feature usage patterns
  • Platform performance data

3. Information Sharing

3.1 With Other Users

  • Team member profiles
  • Shared project data
  • Communication content
  • Activity information
  • Based on your privacy settings

3.2 Service Providers

We may share data with trusted service providers for:

  • Hosting and infrastructure
  • Analytics services
  • Payment processing
  • Customer support
  • Email delivery

3.3 Legal Requirements

We may disclose information:

  • To comply with laws
  • In response to legal requests
  • To protect rights and safety
  • During corporate transactions
  • With user consent

4. Data Security

4.1 Security Measures

We implement:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security assessments
  • Employee training
  • Incident response procedures

4.2 Data Retention

  • We retain data as long as necessary
  • Users can request data deletion
  • Some data retained for legal compliance
  • Backup retention periods specified

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Export your data
  • Restrict processing

5.2 Communication Preferences

You can choose to:

  • Opt out of marketing emails
  • Adjust notification settings
  • Manage cookie preferences
  • Control sharing settings

5.3 Account Deletion

  • Request account deletion
  • Understand data retention
  • Export data before deletion
  • Review deletion effects

6. International Data Transfers

6.1 Data Storage

  • Primary data storage location
  • International transfer safeguards
  • Data protection agreements
  • Regional compliance measures

6.2 Cross-border Processing

  • Data processing locations
  • Security measures
  • Legal frameworks
  • User rights across regions

7. Children's Privacy

  • Users must be 13 years or older to use Colliseam
  • We do not knowingly collect information from children under 13
  • Parents/guardians should contact us if they believe we have collected information from a child under 13
  • We will delete any such information and terminate the account

8. Changes to This Policy

  • Policy update procedures
  • Notification methods
  • Continued use implications
  • Version tracking

9. Contact Information

For privacy-related inquiries:

  • Privacy team email: colliseam@colliseam.com
  • Data protection officer: colliseam@colliseam.com
  • Support channels: colliseam@colliseam.com

10. Additional Rights

10.1 California Residents

  • CCPA rights
  • Shine the Light law
  • Do Not Sell My Info
  • Verification procedures

10.2 European Residents

  • GDPR rights
  • Data transfer mechanisms
  • Supervisory authority
  • Representative contact

11. Specific Features Privacy

11.1 Analytics and Tracking

  • Types of analytics
  • Purpose and usage
  • Opt-out options
  • Data minimization

11.2 Third-Party Services

11.2.1 Authentication Providers

We use the following third-party authentication services:

  • Google OAuth

    • Purpose: User authentication and basic profile information
    • Data collected: Email, name, profile picture
    • Privacy policy: Google Privacy Policy

  • GitHub OAuth

    • Purpose: User authentication and repository access
    • Data collected: Username, public profile, repository access
    • Privacy policy: GitHub Privacy Policy

11.2.2 Data Sharing with Integrations

  • Data shared is limited to what's necessary for the integration
  • Users can control integration permissions
  • Third-party services have their own privacy policies
  • We recommend reviewing third-party privacy policies
  • Integration settings can be managed in account preferences

11.2.3 Subscription Processing

  • Payment information is processed securely
  • We use industry-standard payment processors
  • Subscription data is protected using encryption
  • Billing information is stored according to legal requirements

11.4 AI Service Providers

We partner with AI service providers to enhance our platform:

  • Purpose: Feature enhancement and analytics
  • Data processing: User content and interactions
  • Model training: Aggregated user data
  • Privacy measures: Data anonymization when possible
  • User control: AI feature settings available

11.5 Newsletter and Email Marketing

Our email communications include:

  • Platform updates and announcements
  • Marketing materials and promotions
  • Educational content and tips
  • Feature highlights and tutorials
  • Community news and events

You can manage your email preferences by:

  • Adjusting settings in your account dashboard
  • Using the unsubscribe link in emails
  • Contacting our support team
  • Selecting specific types of communications to receive